Warranty Policy

90 Day Limited Warranty

Your Lounge Town product is warranted against defects in materials and workmanship under normal use for a period of ninety (90) days from the date of the original retail purchase (“Warranty Period”). This warranty extends only to the customer who bought the product directly from Lounge Town. If a defect arises during the Warranty Period, Lounge Town, at its option and to the extent permitted by law will (1) exchange the product, or (2) refund the original purchase price. This warranty excludes damage resulting from abuse, accident, modifications or other causes that are not defects in materials and workmanship. 

To begin the return or warranty process, contact Lounge Town at service@loungetown.com. After hearing from you, our Lounge Town team will follow up within 48 hours or the next business day to process your request. Proof of purchase will be required to verify eligibility. No return shipments will be accepted without an approved return authorization (RA) number from Lounge Town. Return shipping charges are the customer’s responsibility and are nonrefundable.

Warranty adjustments and returns will normally be processed within 14 days of Lounge Town’s receipt of the returned product. Refunds will be credited back to the original form of payment.

THE WARRANTY AND REMEDIES DESCRIBED ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES, AND CONDITIONS, WHETHER ORAL, WRITTEN, EXPRESS, STATUTORY OR IMPLIED. TO THE EXTENT PERMITTED BY APPLICABLE LAW LOUNGE TOWN DISCLAIMS ALL IMPLIED AND STATUTORY WARRANTIES, INCLUDING, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IF IMPLIED WARRANTIES CANNOT BE DISCLAIMED, THEN SUCH WARRANTIES ARE LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY.

Some States do not allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which vary from State to State.